Gracie May Designs is committed to protecting the privacy of both our customers and users of this website. In line with the new General Data Protection Regulation (GDPR) this statement sets out what information we collect and how it is used, as well as how you can manage this and contact us.
What information do we collect?
To use this website and other Gracie May Designs products or services we may collect some or all of the following personal information:
Contact Details – Such as your name, address or email address.
Payment Information – Including credit/debit card details.
IP address - The Internet protocol (IP) address used to connect your computer to the Internet.
When do we collect this information and how do we use it?
The primary reason that we collect your personal information is to provide our products and services (jewellery!).
Making a purchase - When you conduct a transaction with Gracie May Designs (both on our website or in person), as part of the process we collect personal information that you give us such as your name, address, email address and payment details. Your personal information will be used for the specific reason of processing your order.
Browsing the website - When you browse our website we automatically receive your computer’s internet protocol (IP) address, to provide us with information that helps us learn about your browser and operating system. We also place cookies on your computer or handheld device (which is standard practice for all websites). These cookies are used to secure the website, improve the user experience and measure and collect session information (such as page response times, length of visits to certain pages, page interaction information etc.) Please note that you can disable cookies at any time.
This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we share this information?
We never sell or rent your personal information to third parties.
We may share, and you hereby consent to our sharing of, personal information with the following:
Service providers and affiliates who assist in the delivery of the products/services we provide to you e.g Wix.com in the delivery of this website or Royal Mail in the delivery of an order.
Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our terms and conditions, or to protect the rights, property or safety of Gracie May Designs or others.
How do we contact our customers?
We may contact you using the details provided when an order is placed to clarify certain details or confirm that the item has been dispatched. We will not use these details for any other reason.
Gracie May Designs does not have a mailing list. Any news, updates, promotions and events etc. are shared via social media platforms; Facebook and Instagram. If you wish to you can keep in touch with us on our social media platforms for updates and news.
What are your rights regarding your personal data?
You have a number of different rights regarding your personal data. You have the right to request:
Access to the personal data we hold about you.
The correction of your personal data when incorrect, out of date or incomplete.
That we stop using your personal data.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using the form on the Contact page.